How SIGG Lost My Trust

Published September 02, 2009

A SIGGular Misconception

This is yet another example of a company benefiting from offering half truths to the consumer, creating a community of mistrust. SIGG's acquirement of considerable financial gain over the last few years in particular, is a direct result of foggy and "sufficient" information that has left the consumer thirsty for a sufficient explanation. Shame on SIGG.

SIGG dating

How do I know what year my SIGG was manufactured? I bought it six months ago.

Klean Kanteen

Why not just use a BPA-free Klean Kanteen instead?

You can find out what kind of liner your SIGG bottle has by comparing it to the examples on the exchange program website: http://mysigg.com/bulletin/exchange_program.html

Thanks

Thank you, Simran, for being one of the first to let us all know about this new info!

Why reconsider

Why reconsider another swig from your SIGG if a basic consumer trust has been broken and put your credibility on the line? There are other options out there, such as KleanKanteen and others who are more deserving of our financial support. I, for one, have always viewed SIGGs as just another great marketing ploy - overpriced bottles that most folks cannot afford and then to really feel like a fool if you bought one before the truth came out. When I heard from a renewable retail owner that SIGG wouldn't reveal the components of their lining for 'proprietary' reasons, that was enough for me to not plop down $20plus bucks for a cute water bottle. I bought a brightly colored stainless bottle for $9 two years ago and it is still in great shape.

Instead of reconsidering a swig from SIGG, continue to hold these companies to a higher standard, especially when they are making so much money from basic health issues of clean, safe water.

Glad I chose Guyot!

When I first started hearing about the problems with BPA, I sought out an alternative to plastic bottles and found Guyot Design's "shorty". I use it every day and love it! If you are fleeing the SIGG camp, I can't recommend it enough.

http://www.guyotdesigns.com/Product-Bottles;jsessionid=0a01074e1f43fb638...

Responses

Thanks to all for weighing in. You can find out whether or not your bottle contains BPA by looking at the color of the lining. There is an image on the SIGG website - the BPA ones have a golden tone. To clarify I have reconsidered a swig from my SIGG meaning I feel just as frustrated as you do!

Go stainless

I've heard several SIGG owners complain that the lining gradually disintegrates and gets consumed (either in the washing or worse, in the stomach). After a while the lining just flakes off. Why would anyone buy an aluminum bottle with a plastic lining (with or without BPA, only the latest chemical-of-the-week) when excellent, more durable and liner-free stainless steel containers are available from a dozen manufacturers (including the old, trusty Thermos-types that work better anyway). Why? Marketing campaigns based on hiding critical facts from the consumer and consumers willing to believe whatever the ads tell them.

Great article, thank you!

Thanks for the great article, Simran!

You elucidate so well, on what we learned from Treehugger a few weeks ago. I have since lost faith in SIGG and having been in touch with Mr. Wasik directly, am currently working on a refund of the cost of my pre-August 2008 bottles.

Will you, Ms. Sethi, disclose

how many sigg bottles you were given over the years in return for your mentioning them on so many TV shows? Or did they even hire you as a consultant for a fee? It seems like it's partially your responsibility to investigate whether what you are promoting is actually safe--Corporations will always obfuscate and try to win you over with a lifetime supply of free merchandise.

Never trusted SIGG or bought its deception

When SIGG came out years ago something about their slickness raised a red flag for me. I read their website FAQ and noticed they never said they *didn't" use BPA.. they just said they didn't have a non-leaching liner. Email inquiries to the company inquiring if they didn't use BPA received the same response, effectively a non-response. As a marketer, it struck me that they were probably disclosing something, because it would have been a great marketing point to be able to say they did not use BPA. I stuck with my my stainless walled travel cup and waited until I found a stainless bottle.

Best purchase I never made.

Lesson to be learned: What companies don't tell you can be as informative as what they do. Look more deeply into what companies say and ask questions about what they're not saying.

SIGG's defense was pure backwash into the proverbial bottle...claiming they used BPA + "nonleaching" liner because consumers were concerned about leaching, not use of BPA. Use of BPA itself has been THE major concern around the issue for years.

Melissa

Why trust SIGG now?

IMO, I would not trust SIGG after their coverup and contorted explanation, and don't see why they deserve any more revenue or support. Consumers should feel free to return SIGGs of any manufacture date for a full cash refund, not replacement. Don't take another swig from SIGG. Use your SIGG as a vase and get stainless.

I have one from enviroproductsinc.com (bought locally), if folks are looking for a brand besides Kleeen Canteen or the others mentioned.

For environmental considerations, go with plain stainless vs painted/tinted.

why such a big issue?

So what?

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